Privacy Policy
Last updated: 9 September 2026
In short: your loan records are yours. They are stored in your own account, visible to nobody else, never sold, never used for advertising, and you can delete all of it from inside the app at any time.
Who this policy is for
Two different groups of people appear in Financrs, and they are treated differently:
- You, the lender — you create an account and use the app.
- Your borrowers — people whose details you enter. They have no account and do not interact with the app.
What we collect
About you
| Data | Required | Why |
|---|---|---|
| Phone number | Yes | Sign-in; it identifies your account |
| Full name | Yes | Identifies you in the app |
| Business name | Yes | Shown in your profile |
| Email address | No | Optional profile detail |
| Postal address | No | Optional profile detail |
About your borrowers
When you record a borrower or a loan you may enter their name, phone number, email, address, and optionally PAN and Aadhaar numbers, along with loan amounts, interest rates, tenures, repayments, payment methods, receipt numbers and any notes or document photographs you attach.
You are responsible for this data. You decide what to record about another person. If you store identity documents such as PAN or Aadhaar numbers, you are responsible for having a lawful basis to hold them and for complying with the laws that apply to you, including India's Digital Personal Data Protection Act. We act as a processor on your behalf and never use that information for any purpose of our own.
We recommend not entering Aadhaar or PAN numbers unless you genuinely need them. Both fields are optional everywhere in the app.
Collected automatically
- Authentication data. Firebase Authentication records your phone number, a user identifier and sign-in timestamps.
- Notification permission, only if you enable EMI reminders.
Financrs does not collect location, contacts, advertising identifiers, or usage analytics. There is no analytics or advertising SDK in the app.
Purchases on Android
Financrs Pro is a one-time purchase handled entirely by Google Play Billing. We never see your payment details. Google tells the app only whether the purchase is active. See Google's Privacy Policy.
Google Play Data safety
The Play listing declares the data described below. Financrs does not share data with third parties for advertising, contains no advertising SDK, and does not collect analytics.
Where your data is stored
Records are stored in Google Cloud Firestore in the asia-south1 (Mumbai) region, under a path scoped to your account. Security rules enforce that only your authenticated account can read or write your records — no other user of the app can reach them.
Data is encrypted in transit (TLS) and encrypted at rest by Google Cloud. A copy is cached on your device so the app works offline; that copy is removed when you uninstall, and is protected by your device's own security.
If you turn on the in-app lock, your PIN is stored on your device only, as a salted hash in the platform keychain. It never leaves the device and we cannot recover it.
How we use it
Solely to provide the app: signing you in, storing and displaying your loan cases, borrowers and repayments, calculating EMIs and balances, showing dashboard totals, and scheduling reminders. Reminders are generated on your device from data already there — nothing is transmitted to send them.
We do not sell your data, share it with advertisers, build profiles, or use it to train machine-learning models.
Who we share it with
| Provider | Purpose | Data involved |
|---|---|---|
| Google Firebase (Authentication) | Sign-in and SMS verification | Your phone number |
| Google Cloud Firestore | Database hosting | Records you create |
| Google Cloud Storage | Document attachments | Photos you attach |
Google processes this as our service provider. See Firebase privacy. We may disclose information where required by law or a valid request from a public authority.
Deleting your data
In the app: Settings → Account → Delete account. You type DELETE to confirm. This permanently erases your profile, every borrower, every loan case, every repayment, any attachments, and your authentication account.
It is immediate and irreversible. There is no recovery period, so export anything you need first.
If you cannot access the app, email support@rhksolutions.com.au from the phone number on the account and we will process it manually within 30 days.
Your rights
You may have the right to access, correct, export or delete your personal data and to object to or restrict processing. In practice: your profile is editable under Profile, every record you created is viewable and editable directly, deletion is above, and Pro users can export to CSV and PDF. For anything else, contact us.
Retention
Your data is kept as long as your account exists. Delete the account and it is erased as described above.
Children
Financrs is a business tool, not directed at children, and we do not knowingly collect data from anyone under 18.
Security
We rely on Google Cloud's infrastructure security, enforce per-account access rules on the database, transmit everything over encrypted connections, and offer an optional device lock. We do not operate our own servers.
No system is perfectly secure. Protect your device and your phone number — possession of the number is what grants access to the account.
Changes
We may update this policy. Material changes update the date above and, when significant, are notified in the app.
Contact
RHK Solutions
support@rhksolutions.com.au
For privacy requests, please write from the phone number or email address associated with your account so we can verify the request.